Privacy Policy for miHI matcha

Effective Date: July 2, 2026

At miHI matcha, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order through our WooCommerce store.

 

1. Information We Collect

When you use our website, we may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and purchase history

  • Payment-related details (processed securely through third-party payment providers)

  • IP address

  • Browser and device information

  • Cookies and website usage data

 

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Manage returns and refunds

  • Improve our website and shopping experience

  • Prevent fraud and unauthorized transactions

  • Comply with legal and regulatory requirements

  • Send promotional offers and updates (if you choose to receive them)

 

3. WooCommerce and Payment Processing

Our store operates on WooCommerce. When you make a purchase, your payment information is processed securely through authorized payment providers. We do not store your complete debit or credit card details on our servers.

 

4. Cookies

We use cookies to:

  • Keep items in your shopping cart

  • Remember your preferences

  • Improve website performance

  • Analyze visitor behavior

  • Enhance your browsing experience

You can disable cookies through your browser settings, but some features of the website may not function properly.

 

5. Sharing of Information

We do not sell or rent your personal information.

We may share your information only with trusted service providers such as:

  • Courier and delivery companies

  • Payment gateways

  • Website hosting providers

  • Analytics and security service providers

  • Government authorities when required by law

 

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. While we strive to protect your data, no online system can guarantee absolute security.

 

7. Your Rights

You may have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your personal data

  • Opt out of marketing communications

  • Request a copy of your personal information

To exercise any of these rights, please contact us using the details below.

 

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

 

9. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

 

11. Contact Us

Email:

mihimatcha@gmail.com

Phone:

0335-0004228

Address:

Office No. 13, 3rd Floor, AMS Tower Business Centre Gulberg Greens Islamabad, Pakistan